Terms & Conditions

TERMS & CONDITIONS

January 15, 2025

WEBSITE TERMS AND CONDITIONS OF USE

YOUR ACCESS AND USE OF THE WEBSITE coldplungerepairco.com AND OTHER INTERNET SITES, MOBILE APPS, AND SOCIAL MEDIA SITES (COLLECTIVELY, THE “SITES”) IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS OF USE (“TERMS OF USE”) AND ALL APPLICABLE LAWS. PLEASE READ THESE TERMS OF USE CAREFULLY.

BY ACCESSING, BROWSING, OR USING THESE SITES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, ACCEPTED, AND AGREED TO THESE TERMS OF USE WITHOUT LIMITATION OR QUALIFICATION. IF YOU DO NOT AGREE TO ALL OF THESE TERMS OF USE, DO NOT ACCESS, BROWSE, OR USE THESE SITES OR THE CONTENT OR SERVICES HEREON. CERTAIN PORTIONS OF THESE SITES MAY BE SUBJECT TO ADDITIONAL TERMS AND CONDITIONS SPECIFIED BY US FROM TIME TO TIME; YOUR USE OF THESE SITES IS SUBJECT TO THOSE ADDITIONAL TERMS AND CONDITIONS, WHICH ARE INCORPORATED INTO THESE TERMS OF USE BY THIS REFERENCE.

Cold Plunge Repair Co LLC, together with its subsidiaries, are collectively referred to in these Terms of Use as “Cold Plunge Repair,” “we,” “us,” “our,” or other similar pronouns.

I. Privacy Policy

We respect your privacy. Our collection, use and disclosure practices regarding your personally identifiable information is set forth in our Privacy Policy. Please take some time to review our Privacy Policy as its terms are incorporated herein by reference and your assent to these Terms of Use includes your assent to our Privacy Policy.

II. Scope

If you purchase any of our products through our Sites, any such purchase shall be exclusively governed by our sales terms and conditions (“Sales Terms”) and you agree, without limitation, to comply with such Sales Terms, including the Assumption of Risk Waiver, Release of Liability and Indemnification Agreement, all of which are incorporated herein by reference.

These Sites are not intended or designed to attract children under the age of 13. If you are under the age of 13, you may not use the Sites. If you are a minor age between the ages of 13 and 18 (or the applicable legal age in your jurisdiction), you can use such functions or services only in conjunction with, and under the supervision of, your parent or guardian who has agreed to these Terms of Use. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a minor between the ages of 13 and 18 (or the applicable legal age in your jurisdiction), you are fully responsible for his or her use of the Sites and the User Content (as defined below), including all legal liability he or she may incur. By using these Sites and any services provided therein, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use and to abide by all of the terms and conditions set forth herein.

III. Medical Disclaimer

You expressly acknowledge and agree that we and these Sites do not provide medical advice and are not a substitute for professional medical diagnosis, treatment or advice or a medical examination. The content of these Sites may contain general information relating to certain medical conditions and their treatment. Such information is provided for informational purposes only and is not intended to replace or substitute for advice provided by a physician or other medical provider. You should not use the information provided on these Sites for diagnosing a health problem or disease. Prior to participating in any program, workout, training, course, activity, exercise, diet, or use of any product, program, workout, exercise or treatment discussed on these Sites, or if you have any questions regarding a medical condition, seek the advice of your physician and other qualified health-care professionals. You understand that the exercises and programs discussed on these Sites can be strenuous and should be scaled or done in moderation.
There is an inherent risk in any exercise that, while providing some health benefits, it can also cause unknown health issues. Application or reliance on the techniques, advice, ideas, and suggestions of any person associated with us or these Sites are at your sole discretion and risk.

Never disregard professional medical advice or delay in seeking it because of something you have read on the Sites. If you think you may have a medical emergency, call your doctor or 911 immediately. Reliance on any information provided by us, others appearing on the Sites at our invitation, or other visitors to the Sites is solely at your own risk.

IV. Use of Sites

All content on these Sites and otherwise available through these Sites, including designs, logos, artwork, text, graphics, images, data, information, software, music, sounds, interactive features, video, audio and other files, and all other copyrightable or otherwise legally protectable elements of the Sites, including, without limitation, their selection, compilation and arrangement, is owned by us or our licensors. No Site content may be modified, distributed, framed, copied, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, licensed, bartered, leased or sold in any form or by any means, in whole or in part, other than as expressly permitted in these Terms of Use or as expressly authorized in writing by us.

You may not publish or otherwise distribute Site content, including via the Internet, any social media platform or network or any intranet or extranet site, or incorporate this Site content in any other database or compilation. You may not use any data mining, robots, scraping or similar data gathering or extraction methods to obtain Site content. Any use of these Sites or the Site’s content other than as specifically authorized herein is prohibited and will automatically terminate your rights with respect to use of these Site and the Site’s content granted herein. We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Sites. In some cases the copyright or publicity rights for content on these Sites may be held by someone other than us, and permission to use such materials must be requested from the copyright or publicity rights owner, as applicable. All rights of Cold Plunge Repair or its licensors that are not expressly granted in these Terms of Use are reserved to Cold Plunge Repair and its licensors.

V. Links to and from these Sites

Unless otherwise notified by us, you are free to link to these Sites so long as you make it clear that (a) the linked content belongs to Cold Plunge Repair; (b) such content is not your own; and (c) the originating website makes no claim of owning, being related to or owned or controlled by, being under common control with, or sanctioned by, approved by, or endorsed by, Cold Plunge Repair. These Sites may contain links or references to other websites maintained by third parties over whom we have no control. Such links are provided merely as a convenience. Such third party sites and third party content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any third party sites accessed through these Sites or any third party content posted on or available through these Sites, including the content, accuracy, advice, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the third party sites or the third party content. Inclusion of, linking to or permitting the use of any third party site or any third party content does not imply approval or endorsement thereof by us. If you decide to leave these Sites and access the third party sites or to access or use any third party content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any third party site to which you navigate from these Sites or relating to any applications you use or install from these Sites.

VI. Trademarks; Copyright and Content

“Cold Plunge Repair” logo and other Cold Plunge Repair graphics, logos, slogans, tag lines, designs, page headers, button icons, scripts and service names are the trademarks, service marks, trade names of Cold Plunge Repair in the U.S. and other countries. Unless expressly authorized by us in writing, you may not use Cold Plunge Repair trademarks, including as part of trademarks, business names, doing business as names and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion or create the impression that Cold Plunge Repair endorses any product or service. You may not reproduce or use Cold Plunge Repair’s trademarks without the prior written permission of Cold Plunge Repair. Nothing contained on these Sites should be understood as granting you a license to use any of the trademarks, trade names, service marks, taglines, or logos owned or licensed by Cold Plunge Repair or by any third party.

The contents of these Sites are protected by copyright under United States and foreign laws. Title to the content of these Sites remains with Cold Plunge Repair or its licensors. Any use of such content not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws. Content and features are subject to change or termination without notice in the editorial discretion of Cold Plunge Repair. All rights not expressly granted herein are reserved to Cold Plunge Repair and its licensors.

VII. No Warranties

COLD PLUNGE REPAIR AND RELATED ENTITIES AND SUBSIDIARIES, INCLUDING ENTITIES IT OWNS, CONTROLS OR IS UNDER COMMON CONTROL WITH, COLD PLUNGE REPAIR’S THIRD PARTY PROVIDERS, ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING ANY CONTENT, SOFTWARE OR SERVICES CONTAINED ON THESE SITES, AND ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, STAFF, REPRESENTATIVES, CONTRACTORS OR AGENTS (COLLECTIVELY, THE “COLD PLUNGE REPAIR PARTIES“) HEREBY DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS. THE COLD PLUNGE REPAIR PARTIES ARE MAKING THESE SITES (INCLUDING WITHOUT LIMITATION, THE SITE’S CONTENT AND ANY SOFTWARE) AVAILABLE “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THESE SITES, INCLUDING, WITHOUT LIMITATION, PHYSICAL INJURY OR DEATH AS WELL AS DAMAGES TO PERSONAL PROPERTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COLD PLUNGE REPAIR PARTIES EXPRESSLY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, REGARDING THESE SITES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. THE Cold Plunge Repair PARTIES DO NOT WARRANT THAT THESE SITES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THESE SITES WILL BE UNINTERRUPTED, SECURE, BUG-FREE OR ERROR-FREE; NOR DO THE COLD PLUNGE REPAIR PARTIES MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITES OR AS TO THE ACCURACY, RELIABILITY, QUALITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED ON OR THROUGH THE SITES.

SUBJECT TO ANY APPLICABLE LAWS WHICH PROHIBIT THE FOLLOWING LIMITATIONS AND EXCLUSIONS, THE DISCLAIMERS OF LIABILITY CONTAINED IN THIS “NO WARRANTIES” SECTION APPLY TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF THESE SITES, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

VIII. Accuracy Completeness

Due to constant advances in technology and medicine, the possibility of typographical error, readers are encouraged to confirm the information contained herein with other sources. Corrections and additions will be made only as allowed by the availability of time and resources. The accuracy and timeliness of the information on these Sites cannot be guaranteed.

ALTHOUGH CARE HAS BEEN TAKEN IN PREPARING THE CONTENT, ALL INFORMATION, SERVICES AND CONTENT THAT IS PROVIDED HERE OR COULD BE REACHED BY USING THESE SITES AS A STARTING POINT IS PROVIDED TO YOU “AS-IS”, “WITH ALL FAULTS” AND “AS AVAILABLE”. YOU AGREE THAT ACCESS TO AND USE OF THE SITE AND THE INFORMATION, SERVICES AND CONTENT AVAILABLE THEREON IS AT YOUR OWN RISK. NEITHER Cold Plunge Repair NOR ANY AUTHOR OR SUPPLIER CONTRIBUTING TO THESE SITES IS RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN ANY INFORMATION PROVIDED OR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION, SERVICES OR CONTENT.

IX. Limited Liability

NEITHER COLD PLUNGE REPAIR, NOR ANY PARTY INVOLVED IN CREATING, PRODUCING, DELIVERING OR MAINTAINING THESE SITES AND ANY CONTENT THEREON SHALL BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES, ARISING OUT OF OR RELATING TO ACCESS TO (I) THE USE OF, OR INABILITY TO USE THESE SITES OR ANY INFORMATION, SERVICES OR CONTENT AVAILABLE THEREON OR WHICH CAN BE REACHED BY USING THESE SITES AS A STARTING POINT, (II) THE BREACH OF ANY REPRESENTATION OR WARRANTY, OR (III) ANY ERRORS OR OMISSIONS IN THE INFORMATION, SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT COLD PLUNGE REPAIR, ANY PARTICIPATING ORGANIZATION OR ANY PARTY INVOLVED IN CREATING, PRODUCING, DELIVERING OR MAINTAINING THESE SITES OR ANY INFORMATION, SERVICES OR CONTENT THEREON IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION INCLUDES, BUT IS NOT LIMITED TO, PERSONAL INJURY, INCLUDING DEATH AND DISABILITY AS WELL AS DAMAGES TO PERSONAL PROPERTY.

IN THE EVENT ANY CLAIM RELATING TO THE PERFORMANCE OR NONPERFORMANCE BY COLD PLUNGE REPAIR PURSUANT TO THESE TERMS OF USE, OR IN ANY OTHER WAY CONCERNING THESE SITES, IS MADE BY YOU, THE ACTUAL DAMAGES TO WHICH YOU MAY BE ENTITLED SHALL BE LIMITED TO THE FEES, IF ANY, PAID BY YOU FOR USE OF THESE SITES.

X. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS COLD PLUNGE REPAIR AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, DELIVERING OR MAINTAINING THESE SITES AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, STAFF, AGENTS, LICENSORS, LICENSEES, SUPPLIERS AND THIRD PARTY PARTNERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEY AND ACCOUNTING FEES, RESULTING FROM (I) YOUR VIOLATION OF THESE TERMS OF USE, (II) YOUR VIOLATION OF ANY THIRD PARTY RIGHTS, INCLUDING WITHOUT LIMITATION, ANY COPYRIGHT, TRADEMARK, PROPERTY, PUBLICITY OR PRIVACY RIGHT, (III) ANY CLAIM THAT YOUR USER CONTENT CAUSED DAMAGE TO A THIRD PARTY, (IV) THE BREACH BY YOU OF ANY REPRESENTATIONS, WARRANTIES AND/OR COVENANTS CONTAINED HEREIN OR (V) YOUR USE OF THESE SITES.

XI. Severability/Waiver

If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. The section headings used herein are for convenience only and shall not affect the interpretation of these Terms of Use.

XII. Modifications

We may, in our sole discretion and without prior notice, (a) revise these Terms of Use; (b) modify these Sites, including the Privacy Policy; or (c) discontinue these Sites (in whole or in part) at any time. We shall post any revision to these Terms of Use to these Sites, and the revision shall be effective immediately on such posting. You agree to review these Terms of Use and other online policies posted on these Sites periodically to be aware of any revisions. You agree that, by continuing to use or access these Sites following notice of any revision or the posting of any revision, you shall abide by any such revision. When we change the Terms of Use or Privacy Policy in a material manner, we will update the ‘last modified’ date at the bottom of this page.

XIII. Complete Agreement

Except as expressly provided in any particular “legal notice” found on these Sites, these Terms of Use, Sales Terms and our Privacy Policy constitute the entire agreement between you and Cold Plunge Repair with respect to the use of these Sites and the content therein.

XIV. For Additional Information

If you have any questions about these Terms of Service, please contact info@coldplungerepairco.com.

CANCELLATION POLICY

Thank you for choosing Cold Plunge Repair Co LLC (“Cold Plunge Repair”, “we”, “our”) for your chiller repair needs. We strive to provide the best service possible and want to ensure that our cancellation policy is clear and transparent. Please review the following terms regarding cancellations:

1. Shipping and Diagnostic Fees
   Upon sending your faulty chiller to Cold Plunge Repair, you will be charged a shipping fee and a diagnostic fee. These fees are non-refundable under any circumstances, even if you decide to cancel the service before repairs have begun.
2. Cancellation After Shipping
   If you wish to cancel the service after your chiller has been shipped to us, you may choose to have your chiller returned to you at your own expense. The shipping fee for returning the chiller will be your responsibility, and the diagnostic fee remains non-refundable.
3. Cancellation After Repairs Have Begun
   Once repairs have commenced, cancellations are no longer permitted. At this point, the service is considered final, and any charges associated with the repair are non-refundable.

By submitting your chiller for repair, you acknowledge and agree to this cancellation policy. If you have any questions or need clarification, please feel free to contact us at info@coldplungerepairco.com.

Thank you for your understanding.

PRIVACY POLICY

Welcome to Cold Plunge Repair!

Cold Plunge Repair Co LLC DBA Cold Plunge Repair (“we” or “us” or “Cold Plunge Repair”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website coldplungerepairco.com and other Internet sites, mobile apps, and social media sites (collectively, the “Sites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy is incorporated into, and part of, the Terms of Use (the “Terms of Use”), which governs your use of this Website in general.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use these Sites. By accessing or using these Sites, you agree to this privacy policy. This policy may change from time to time. Your continued use of these Sites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

In the event that you provide any personal data on behalf of another person or entity in connection with or as part of your use of the Sites, you understand that it is your responsibility to obtain all right, permission, authority and consent that may be required under applicable law to provide this personal data to us and allow us to use, handle and share this personal data in the manner set forth in this Privacy Policy or the Terms of Use.

Information We Collect About You and How We Collect It

You may provide us with information by filling in forms on these Sites, registering for a newsletter, contacting us with inquiries, responding to one of our surveys, purchasing our Products  or otherwise providing information when asked. The personal information that you provide directly to us through these Sites will be apparent from the context in which you provide the data.  When registering you provide us your name, e-mail address, and account credentials; when placing an order you provide your name, postal address, e- mail address, and telephone number, as well as your payment information. We use this information to process payment, process shipments of goods, and for legitimate interests like preventing fraud. This information is shared with third party credit card processing partners (such as PayPal, Stripe, Klarna) and delivery services (such as UPS and FedEx).

While your credit card information is collected at the time of purchase, only the last four digits are stored on our servers. Credit card information is sent directly to our third party credit card processing partners (such as PayPal, Stripe, Klarna), where it is safely held, in accordance with their privacy policy and terms of service.

If you decide to enter into a contest or sweepstakes we sponsor, you agree to provide information on necessary to enter and fulfill all of the terms of the contest or sweepstakes. This information varies depending on the contest/sweepstakes.

These Sites uses cookies and other technologies to function effectively. As you navigate through and interact with these Sites, we may use automatic data collection technologies to collect certain information about your browser, device, or usage. The information we collect automatically is statistical data and does not include personal information. It helps us to improve these Sites and to deliver better and more personalized service, to understand and analyze the usage trends and preferences of our users, and to develop new products, services, features, and functionality. Like many websites, our server logs capture technical data automatically as you browse these Sites.

When we collect data that does not identify you as a natural person, we are permitted to use and disclose this information for any purpose, notwithstanding anything contrary in this notice, except where prohibited by law.

Cookies

We use a number of different cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript, including functional, performance, advertising, and social media or content cookies (collectively, “cookies”). Cookies make your browsing experience better by allowing the website to remember your actions and preferences to enable our servers to recognize your web browser, tell us how and when you visit and use our Sites, analyze trends, learn about our user base and operate and improve our services. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following types of cookies:

Essential Cookies. Essential cookies are required for providing you with features or services that you have requested. For example, certain cookies enable you to log into secure areas of our Sites. Disabling these cookies may make certain features and services unavailable.

Functional Cookies. Functional cookies are used to record your choices and settings regarding our account, maintain your preferences over time and recognize you when you return to our Sites. These cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Performance/Analytical Cookies. Performance/Analytical cookies allow us to understand how visitors use our Sites. They do this by collecting information about the number of visitors to the Sites, what pages visitors view on our Sites and how long visitors are viewing pages on the Sites. Performance/Analytical cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Sites’ content for those who engage with our advertising. For example, Google LLC (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and disclose information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.

Retargeting/Advertising Cookies. Retargeting/Advertising cookies collect data about your online activity and identify your interests outside of your use of Sites so that we can provide advertising that we believe is relevant to you.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as https://www.allaboutcookies.org. Please also note that you may opt out and we honor certain technologies broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) depending on the state you are in. This occurs on the browsers and/or browser extensions that support such a signal. This request will be linked to your browser identifier only. Please note that, because there has been no agreed industry standard, we do not respond to or honor Do Not Track signals or similar “do not track” mechanisms transmitted by web browsers.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present these Sites and their contents to you.
• To provide you with information, products, or services that you request from us or otherwise to facilitate the business relationships we have with you;
• To create and manage your account;
• To fulfill an order placed through these Sites; for billing and payments;
• To notify you about changes to these Sites or any products or services we offer or provide through it;
• We may send you a newsletter or other email marketing communications about our products and services to invite you to participate in our events or surveys or otherwise communicate with you for marketing purposes;
• To communicate with you about your account, activities on the Sites, and other administrative matters such as policy updates;
• To provide support and assistance for the Sites;
• To improvie the Sites, including testing, research, internal analytics and product development;
• Personalizing the Sites, web content and communications based on your preferences;
• Doing fraud protection, security and debugging;
• Enforcing any agreements with you;
• In any other way, we may describe when you provide the information;
• To comply with any applicable law and/or regulations;
• For any lawful business purpose;
• For any other purpose with your consent.

We will keep hold of your data for no longer than necessary. Where we retain data (e.g., to comply with a legal obligation, to complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with laws, provide a good or service that you have requested, or reasonably anticipated within the context of our ongoing business relationship, or otherwise perform a contract between you and us), we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law..

You can unsubscribe from our email communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us, or contact us at info@coldplungerepairco.com.

Disclosure of Your Information

We do not sell or rent personal data to marketers or unaffiliated third parties.

We may however disclose personal information that we collect or you provide as described in this privacy policy: (i) to our subsidiaries and affiliates, (ii) to contractors, service providers, advertising partners, analytics partners, and other third parties we use to support our business, (iii) when we believe it is appropriate to enforce or apply our Terms of Use and other agreements or protect our rights, property and products (this might include exchanging information with other companies and organizations for fraud protection and risk reduction), (iv) in response to subpoenas or other legal or regulatory requests, (v) to protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity, (vi) for any other purpose disclosed by us when you provide the information, or (vii) with your consent.

We may serve advertisements, and also allow third-party ad networks, including third- party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Sites. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors.

Accessing and Correcting Your Information

You can review and change your personal information by logging into these Sites and visiting your account profile pages.

You may also send us an e-mail at info@coldplungerepairco.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

If you receive a commercial email (including a newsletter) from us, you may unsubscribe at any time by following the instructions contained within the email.

To opt out of our processing of personal data for targeted advertising purposes, please contact us directly or de-select targeted advertising cookies in your preferences.

Third-Party Services

The Sites may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Sites.

We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Sites. We encourage you to learn about third parties privacy and security policies before providing them with information.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Data Security

We make commercially reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of personal data. The safety and security of your information also depend on you. Where you have chosen a password for access to certain parts of these Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You should also help protect your data by limiting access to your computer or device and browser; and signing off after you have finished accessing your account.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to these Sites. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Sites.

Your Rights

At Cold Plunge Repair, we put you first and respect your ability to exercise your privacy rights and choices. Where possible, we give you control over the personal data we collect about you, to ensure it is accurate and reflects your preferences. Depending on the country or U.S. state in which you are located, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. Please note that those rights do not always apply and there are certain exceptions to them.

You have the right to lodge a complaint about our practices with respect to your personal data with the supervisory or regulatory authority of your jurisdiction. To exercise the rights described in this Privacy Policy, please contact us at info@coldplungerepairco.com.

GDPR

If you are a resident of the the European Union (“EU”), United Kingdom (“UK”), Lichtenstein, Norway or Iceland, you may have additional rights under the EU or UK General Data Protection Regulation (together, “GDPR”) with respect to your personal data.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Children’s Privacy

We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). These Sites are not directed to individuals under the age of thirteen (13), and we request that they not provide personal data through the Sites. If you would like to learn more about COPPA, visit the Federal Trade Commission home page at http://www.ftc.gov. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

International Visitors

The Sites are hosted in the United States. If you use the Sites from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing.

Also, we may transfer your data from the U.S. to other countries or regions in connection with the storage and processing of data, fulfilling your requests, and operating the Sites. By providing any information, including personal information, on the Sites, you consent to such transfer, storage, and processing. We endeavor to safeguard your information consistent with the requirements of applicable laws.

Changes to Our Privacy Policy

Please revisit this page periodically to stay aware of any changes to this privacy policy, which we may update from time to time. The date the policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting these Sites and this privacy policy to check for any changes. Your continued use of these Sites after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of the Policy.

Contact Information

We are committed to upholding your rights. If you think we have not done so, please contact us at info@coldplungerepairco.com

WARRANTY POLICY

Thank you for choosing Cold Plunge Repair Co LLC (“Cold Plunge Repair”, “we”, “our”) for your chiller repair needs. Please review the following terms regarding our warranty policy:

1. No Warranty on Repairs
   Cold Plunge Repair does not offer any warranty, express or implied, for the repair services provided. All repairs are performed to the best of our ability using high-quality materials and expert craftsmanship; however, we do not guarantee that repairs will prevent future issues or that the chiller will perform without further problems after the repair is completed.
2. Post-Repair Issues
   In the event that your chiller experiences any issues after the repair has been completed, Cold Plunge Repair will not be responsible for additional repair costs or replacement parts. We also cannot guarantee that the repaired chiller will not be damaged in transit when it is shipped back to you. We recommend that you regularly maintain and inspect your chiller to ensure its continued performance.
3. Limitations
   This warranty policy applies to all repairs conducted by Cold Plunge Repair Co LLC, and by engaging our services, you acknowledge and agree to these terms. Cold Plunge Repair Co LLC is not liable for any indirect, incidental, or consequential damages resulting from the use of your chiller after repair.

If you have any questions or concerns about our services, please contact us at info@coldplungerepairco.com before proceeding with repairs.