FAQs

We specialize in repairing chillers for cold plunge systems of most major brands. If you're unsure whether we service your model, contact us with the make and model details.

While our repairs do not come with a warranty, we take pride in delivering reliable and effective solutions.

Most repairs are completed within 30 days of receiving your chiller. For expedited service, please inquire during scheduling.

Ensure your chiller is clean and dry. Use sturdy packaging with ample padding to prevent damage during transit. We recommend insuring your shipment.

Currently, our repair services are available within the contiguous United States. Contact us for more details if you’re outside our service area.

The diagnostic fee is non-refundable. However, it is credited toward your repair costs if you proceed with the repair.

Yes, please contact us at least 48 hours in advance to cancel or reschedule without incurring additional fees.